While we strive to provide a perfect experience no kit can be 100% flawless at our scale of production, as such the caveats are as follows:
CNC Machined Products
- No scratches on exposed / user facing parts (after full assembly of product including keycaps, covers, badges, etc.)
- Possible machining marks / scratches on the inside of the kit / pieces not exposed to the user after final installation. This includes scratches arising from anodisation hooks
- Screw holes are NOT anodised
- Anodisation variation between top and bottom piece for products with multiple pieces
- Brass/copper weight patina: these materials tarnish over time, you can clean it but note that it's a form of oxidation that we cannot control
Deskmats
- Minor stitching inconsistencies / fraying. These can be safely trimmed without issues
- Minor print defects smaller than 2 mm